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50 Eastcastle Street
Fitzrovia
London
W1W 8EA

Registered Office

Witan Gate House
500-600 Witan Gate West
MK9 1SH

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Sales Enquiries

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contact-icon-1-new020 7079 2900
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From installation to remote hands

A range of services to enhance your data centre


  Installation

Infinity offers rack supply and installation on all our colocation services (retail or wholesale) at very competitive rates, all managed by Infinity as part of the data centre deployment. Our standard rack specification is as follows:

  • 600 x 1200 or 800 x 1200 rack complete (with blanking plates (fitted)
  • 32A single phase under floor power supplies (Power Whips)
  • 2 x power bars
  • Replacement floor tile (with access grommet)

 

Options are available on the following:

  • 800 x 1200 rack
  • Three phase power whips and bars

All colocation services are fitted with the following communications facilities:

  • Rack to Carrier / SP connection point (typically in data hall ODF) – Single Fibre Patch installed per ODF
  • Infinity manages the ODF cassettes

 

 
  Remote Hands 

Infinity Remote Hands is a 24/7 first line maintenance (FLM) service, providing remote hands facilities to our colocation customers. Remote Hands maximises your operational uptime and reduces your cost. The service is managed via our Network Operations Centre (NOC) – open 24 hours, 365 days a year and is supported via Infinity’s highly trained technicians. On call-out our FLM technicians are despatched in two hours with associated service guarantees.

Infinity Remote Hands can also be deployed for the following optional services:

  • Visual inspection of devices to assess equipment status
  • Rebooting routers, servers or other equipment
  • Providing loop-back cables in order to test circuits remotely
  • Re-seating or replacing components or cables
  • Disconnecting systems from the network in the event of a network security event
  • Remove AC or DC power from equipment
  • Cleaning equipment and cabinets
  • Running new cable and cross-connects
  • Carrier interface / circuit testing
 
  Cross-connects

Infinity can supply Cross-connects between ODFs and customer in-rack patch panels.

Our service comprises of:

  • Installation scheduling
  • Supply, installation, test and handover
  • Capacity management
  • Break-fix

 

 

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Contact us today to
learn more about our
data centre services.